Privacy Policy
Your trust matters. Here’s how we protect your data and respect your privacy.
Who We Are
This privacy policy sets out how Natural Nails Brighton collects, uses, and protects your personal information. Whether you visit our website, book a treatment, or connect with us on social media, we are committed to handling your data with care and transparency.
What We Collect
Depending on how you interact with us, we may collect the following:
• Name, contact number, and email address
• Date of birth (if voluntarily provided)
• Appointment details and service preferences
• Payment information (securely processed via third-party providers)
• Communication preferences
• Feedback or survey responses
• Technical data (e.g. browser type, device, IP address via cookies)
We do not store your credit/debit card information — payments are securely handled by trusted third-party processors.
How We Use Your Information
We use your data to:
• Confirm and manage bookings
• Personalise your salon experience
• Communicate special offers, updates, or promotions (with your consent)
• Improve our services and understand client preferences
• Comply with legal obligations and maintain records
You can opt out of marketing at any time by clicking “unsubscribe” or contacting us directly.
CCTV
We use CCTV cameras inside and around our salon premises for security and safety purposes. These cameras may record images of visitors, clients, staff, and other individuals entering the premises.
How We Use CCTV:
• To prevent and detect crime
• To protect the safety of our clients and staff
• To ensure the security of our premises and equipment
CCTV Footage Details:
• Retention Period: Footage is stored securely for up to 30 days (unless required longer for an active investigation).
• Access: Only authorised team members may access CCTV footage. We may share footage with law enforcement upon legal request.
Your Rights
If you are in the UK or EU, you have the right to:
• Access the personal data we hold about you
• Request corrections to your data
• Withdraw consent at any time
• Request erasure of your data
• Object to certain types of processing
• Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at:
Cookies & Analytics
Our website uses cookies to improve functionality and understand how visitors use the site. These cookies may collect anonymised usage data (e.g. time on page, click paths).
You can manage your cookie preferences in your browser settings.
Security
We take your privacy seriously and use modern encryption, secure servers, and access controls to keep your data safe. Only authorised team members or third-party service providers (e.g. booking platforms, payment processors) access your information — and only where necessary.
Third-Party Links & Services
Our site may contain links to external websites. Please note: we are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing personal data.
Data Retention
We retain your personal data only for as long as necessary — to provide services, fulfil legal requirements, or maintain client history (with consent). You may request deletion of your data at any time.
Policy Updates
We may update this Privacy Policy occasionally to reflect changes in law or how we operate. The latest version will always be available on our website.
Contact Us
Have questions about your data? Need help updating your preferences?
📍Natural Nails Brighton, UK
🕊️ Trusted since 2003
Legal Information
The Natural Company (U.K.) Ltd. T/A Natural Nails Brighton is a company registered in England and Wales
Company No. 10654102
Registered Office: 34 London Road, Brighton, BN1 4JB, United Kingdom
VAT No. 267597936